You can always return or exchange Your order within 14 days from the date that you receive it.
Items must be in exactly the same condition as when receiving them.
The products should not have been worn, used, or washed.
Packaging should be unbroken and all labels still in place.
Any return shipment must include the original receipt/packing document.
Please note that shipping costs will not be refunded.
This applies to both the original shipping cost for your order and the return-shipping cost.
Any additional costs that follow returned goods we reserve the right to refund the transaction minus all costs incurred.
Shipment returned to us due to customs charges being higher than expected,
we reserve the right to refund the transaction minus all costs incurred.
Paul & friends will not compensate for returned packages lost in the return shipping.
We recommend that You send Your return traceable for Your safety.
In case You want to return, exchange or claim any items,
please contact us at [email protected] and We will help You.
You are important to us.
If You have any questions regarding the items sold, returns, or any other inquiries,
do not hesitate to contact us at [email protected] and
We will help You.